Last Updated: 2024-06-23
1. Introduction
Automatos Consulting Inc. (“we”, “our”, or “us”) is committed to protecting the privacy of our users and ensuring compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This statement outlines our practices regarding the collection, use, and protection of personal information.
2. Company Information
- Name of the Company: Automatos Consulting Inc.
- Address: 78 Heale Ave, Scarborough, ON, M1N 3X8
- Contact Details: legal@exmint.me, +1(647)-568-5707
3. Data Collection and Use
3.1 Types of Personal Information Collected:
- Account Information: Username, email address
- Authentication Information: Encrypted version of your password
- Usage Data: Interactions with our Excel Add-In, including features used and sync frequency
- Device Information: Information about the device and browser used to access ExMint
- Banking Data: Accessed through our partnership with Plaid when you initiate a sync (not stored by ExMint)
3.2 Purpose of Collecting Personal Information:
- Provide and maintain the ExMint service
- Improve and personalize your experience
4. Consent
We obtain user consent for collecting and using their personal information by informing them of our data use and treatment policy during the account creation process. Users must approve this policy to complete the registration.
5. Data Sharing
5.1 Categories of Third Parties with Whom Data is Shared:
- We do not share personal information with third parties. However, through our partnership with Plaid, users’ bank connection data is used to retrieve transactions, balances, and other information that is not stored or treated by ExMint.
5.2 Purpose of Sharing Data with Third Parties:
- Facilitating the retrieval of financial data through Plaid for providing services to users.
6. Data Retention
- Retention Period: We do not store your financial transaction data on our servers. We store encrypted access tokens provided by Plaid to facilitate data syncing.
- Criteria for Retention: The retention period is determined based on the necessity to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We implement industry-standard security measures to protect the data we collect, including:
- Encryption: We use encryption to protect sensitive data both in transit and at rest.
- Access Controls: We restrict access to personal data to authorized personnel only.
- Regular Audits: We conduct regular audits and assessments of our security practices.
8. Access to Personal Information
Users can access, update, or correct their personal information through the Profile update link on the web dashboard. Additionally, they can request changes by writing to support@exmint.me.
9. Complaints and Inquiries
If you have any inquiries or complaints regarding your personal information, please contact us at legal@exmint.me. We are committed to addressing any concerns you may have promptly and effectively.