Last Updated: 2023-06-23
1. Introduction
Automatos Consulting Inc. (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services. This Data Protection Policy outlines our practices regarding the collection, use, and protection of your personal data in compliance with the General Data Protection Regulation (GDPR).
2. Company Information
- Name of the Company: Automatos Consulting Inc.
- Address: 78 Heale Ave, Scarborough, ON, M1N 3X8
- Contact Details: legal@exmint.me, +1(647)-568-5707
- Data Protection Officer (DPO): Manuel Avila
3. Data Collection
We collect various types of information in connection with the services we provide, including:
3.1 Information You Provide to Us:
- Account Information: When you create an ExMint account, we collect your username and email address.
- Authentication Information: We store an encrypted version of your password.
3.2 Information We Collect Automatically:
- Usage Data: We collect data about your interactions with our Excel Add-In, including features used and sync frequency.
- Device Information: We collect information about the device and browser you use to access ExMint.
3.3 Information From Third Parties:
- Banking Data: Through our partnership with Plaid, we access your financial institution data when you initiate a sync. This data is not stored on our servers but is transmitted directly to your Excel workbook.
4. Purpose of Data Processing
We use your information to:
- Provide and maintain the ExMint service.
- Improve and personalize your experience.
- Communicate with you about service updates and offers.
- Ensure the security and integrity of our service.
5. Data Sharing
We do not sell your personal information. We may share your information in the following situations:
- With Your Consent: We will share your personal information with companies, organizations, or individuals outside of ExMint when we have your consent to do so.
- To Comply with Legal Obligations: We may share your personal information with companies, organizations, or individuals outside of ExMint if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.
- To Protect Our Rights, Privacy, Safety, or Property: We may share your personal information to detect, prevent, or otherwise address fraud, security, or technical issues.
6. Data Retention
- Retention Period: We do not store your financial transaction data on our servers. We store encrypted access tokens provided by Plaid to facilitate data syncing.
- Criteria for Retention: The retention period is determined based on the necessity to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Subject Rights
You have the following rights regarding your personal data:
- Right to Access: You can request access to your personal data.
- Right to Rectification: You can request correction of any inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data.
- Right to Restrict Processing: You can request restriction of processing your personal data.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at legal@exmint.me.
8. Security Measures
We implement industry-standard security measures to protect the data we collect, including:
- Encryption: We use encryption to protect sensitive data both in transit and at rest.
- Access Controls: We restrict access to personal data to authorized personnel only.
- Regular Audits: We conduct regular audits and assessments of our security practices.
9. International Transfers
We do not transfer your personal data outside the EU/EEA.
10. Updates to the Policy
We may update this policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes.
11. Complaints
If you have any complaints regarding our compliance with this policy, please contact us at legal@exmint.me. You also have the right to lodge a complaint with the supervisory authority.